Hillcrest Home Care is a Medicare-certified home health agency based at 1820 Hillcrest Drive Suite a in Bellevue, NE 68005. Medicare first certified it in 2007, 19 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Nebraska average of 3.5. Its strongest result against the Nebraska average is flu shot status checked; its weakest is got better at walking or moving around.
What is Hillcrest Home Care's Medicare record?
| Agency | Hillcrest Home Care |
|---|---|
| Address | 1820 Hillcrest Drive Suite a, Bellevue, NE 68005 |
| Phone | (402) 682-4808 |
| Medicare provider number (CCN) | 287133 |
| Ownership | Proprietary |
| Medicare-certified since | 09/05/2007 |
How does Hillcrest Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Hillcrest Home Care. It is better than the Nebraska average on 1 and worse on 5.
| Measure | Hillcrest Home Care | Nebraska average | U.S. average | vs. Nebraska |
|---|---|---|---|---|
| Started care on time | 99.3% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 84% | 88.3% | 88.6% | Worse |
| Got better at getting in and out of bed | 88.6% | 90.5% | 89.8% | About the same |
| Got better at bathing | 86.4% | 90.2% | 90.7% | Worse |
| Breathing improved | 85.4% | 89.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 84% | 87.4% | 88.3% | Worse |
| Medication issues addressed on time | 94.4% | 96.1% | 94.4% | About the same |
| Flu shot status checked | 82.1% | 72.5% | 63.3% | Better |
| Met expected function at discharge | 75.3% | 76.2% | 71.7% | About the same |
| Falls with major injury (lower is better) | 2% | 1.5% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: got better at walking or moving around, breathing improved and got better at bathing.
What do patients say about Hillcrest Home Care?
75% of surveyed patients said they would definitely recommend Hillcrest Home Care, based on 298 completed surveys. The Nebraska average is 81%.
| Survey question | Hillcrest Home Care | Nebraska average | U.S. average | vs. Nebraska |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 90% | 89% | About the same |
| Team communicated well | 87% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 79% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 87% | 87% | 85% | About the same |
| Would definitely recommend the agency | 75% | 81% | 79% | Worse |
Do Hillcrest Home Care's patients end up back in the hospital?
Medicare rates Hillcrest Home Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 88.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Better Than National Rate | 8.7% |
Which home health services does Hillcrest Home Care provide, and which does it not?
Hillcrest Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Hillcrest Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Omaha-area ZIP codes does Hillcrest Home Care serve?
Hillcrest Home Care tells Medicare it serves 60 ZIP codes in Omaha and Douglas, Sarpy, Cass, Saunders and Washington counties, out of 114 in total.
- 68003
- 68005
- 68007
- 68008
- 68016
- 68017
- 68022
- 68023
- 68028
- 68037
- 68046
- 68048
- 68058
- 68059
- 68064
- 68065
- 68069
- 68073
- 68102
- 68104
- 68105
- 68106
- 68107
- 68108
- 68110
- 68111
- 68112
- 68114
- 68116
- 68117
- 68118
- 68122
- 68123
- 68124
- 68127
- 68128
- 68130
- 68131
- 68132
- 68133
- 68134
- 68135
- 68136
- 68137
- 68138
- 68142
- 68144
- 68147
- 68152
- 68154
- 68157
- 68164
- 68304
- 68347
- 68349
- 68366
- 68409
- 68413
- 68455
- 68463
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Hillcrest Home Care before starting care?
Ask how often the therapist actually comes
84% of its patients got better at walking or moving around, against 88.3% across Nebraska. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask about breathing and oxygen management
85.4% of patients had less shortness of breath by the end of care (Nebraska average 89.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who helps with bathing, and how often
86.4% of patients improved at bathing (Nebraska average 90.2%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Hillcrest Home Care Medicare-certified?
Yes. Hillcrest Home Care is certified by Medicare under provider number 287133 and has been since 2007. Original Medicare pays certified agencies directly for covered home health care.
What is Hillcrest Home Care's Medicare star rating?
3 out of 5 for quality of patient care. The Nebraska average is 3.5. Its patient survey rating is 3 out of 5.
Does Hillcrest Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.