Omaha Senior AdvisorPrime Home Care is a Medicare-certified home health agency based at 8614 Giles Rd. in La Vista, NE 68128. Medicare first certified it in 2004, 22 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Nebraska average of 3.5. It beats the Nebraska average on 10 of the measures Medicare publishes and trails on none.
What is Prime Home Care's Medicare record?
| Agency | Prime Home Care |
|---|---|
| Address | 8614 Giles Rd., La Vista, NE 68128 |
| Phone | (402) 390-2492 |
| Medicare provider number (CCN) | 287123 |
| Ownership | Proprietary |
| Medicare-certified since | 12/02/2004 |
How does Prime Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Prime Home Care. It is better than the Nebraska average on 10 and worse on 0.
| Measure | Prime Home Care | Nebraska average | U.S. average | vs. Nebraska |
|---|---|---|---|---|
| Started care on time | 99.4% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 94.3% | 88.3% | 88.6% | Better |
| Got better at getting in and out of bed | 100% | 90.5% | 89.8% | Better |
| Got better at bathing | 100% | 90.2% | 90.7% | Better |
| Breathing improved | 98.2% | 89.4% | 91.5% | Better |
| Got better at taking medicines correctly | 98.4% | 87.4% | 88.3% | Better |
| Medication issues addressed on time | 99.7% | 96.1% | 94.4% | Better |
| Flu shot status checked | 100% | 72.5% | 63.3% | Better |
| Met expected function at discharge | 80.4% | 76.2% | 71.7% | Better |
| Falls with major injury (lower is better) | 0% | 1.5% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked, got better at taking medicines correctly and got better at bathing.
What do patients say about Prime Home Care?
65% of surveyed patients said they would definitely recommend Prime Home Care, based on 26 completed surveys. The Nebraska average is 81%.
| Survey question | Prime Home Care | Nebraska average | U.S. average | vs. Nebraska |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 90% | 89% | Worse |
| Team communicated well | 78% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 72% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 71% | 87% | 85% | Worse |
| Would definitely recommend the agency | 65% | 81% | 79% | Worse |
Do Prime Home Care's patients end up back in the hospital?
Medicare rates Prime Home Care worse than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 69.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.4% |
| Preventable hospital stays during care | Worse Than National Rate | 17.5% |
Which home health services does Prime Home Care provide, and which does it not?
Prime Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Prime Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Omaha-area ZIP codes does Prime Home Care serve?
Prime Home Care tells Medicare it serves 42 ZIP codes in Omaha and Douglas, Sarpy, Cass, Saunders and Washington counties, out of 45 in total.
- 68005
- 68007
- 68022
- 68023
- 68028
- 68046
- 68066
- 68069
- 68102
- 68104
- 68105
- 68106
- 68107
- 68108
- 68110
- 68111
- 68112
- 68114
- 68116
- 68117
- 68118
- 68122
- 68123
- 68124
- 68127
- 68128
- 68130
- 68131
- 68132
- 68133
- 68134
- 68135
- 68136
- 68137
- 68138
- 68142
- 68144
- 68147
- 68152
- 68154
- 68157
- 68164
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Prime Home Care before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Prime Home Care Medicare-certified?
Yes. Prime Home Care is certified by Medicare under provider number 287123 and has been since 2004. Original Medicare pays certified agencies directly for covered home health care.
What is Prime Home Care's Medicare star rating?
4.5 out of 5 for quality of patient care. The Nebraska average is 3.5.
Does Prime Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
